🏦 Understanding Taxation on Our Website

We strive to ensure that our customers see the correct tax (VAT) rates based on their location. Since VAT rates vary across Europe, and international sales are exempt, our system automatically adjusts prices accordingly.

However, this process is not always foolproof, especially if a customer is using a VPN or if location detection is inaccurate.

📌 Automatic VAT Calculation

✅ We (always try to) display the correct VAT (tax) rates based on your location.
✅ European VAT rates vary.
✅ International sales are tax-exempt.
✅ European Companies are allowed to purchase in VAT exemption.
✅ Our system automatically adjusts prices accordingly.

⚠️ Important Considerations

🚀 VPN Users: Location detection may not always be accurate.
🔍 Google Search Results: Prices may appear without VAT in search results.
💡 Transparency: If VAT is included in the price, the applicable percentage is clearly highlighted.

💳 How to Ensure Correct Pricing

🛒 On the Shopping Cart Page:
📍 Enter your address, and our system will automatically apply the correct VAT rate.

🔐 By Registering an Account:
👤 Log in to ensure that prices are displayed accurately for your location.

📞 Need Help? Our Support Team is Here for You!

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📢 Tax & Customs Information

🏦 VAT & Tax Rules

✔️ Private Citizens of the EU – Prices include VAT.
✔️ EU Companies with a Valid VAT Number – VAT is exempt, except for Germany.
✔️ Customers from Switzerland (CH), Norway (NO), and Outside Europe – No VAT is applied.

📌 Note: Additional customs fees may apply based on local regulations in the destination country.

🌍 Shipping & Customs Rules by Country

🇺🇸 United States (via UPS)

📦 Tracking: Available for all shipments.
📌 Customs & Duties:
✅ Orders ≤ $800 – No duties or taxes applied.
✅ Orders > $800 (including pumps with tariff 84136000) – 0% customs fees.

⏳ Estimated Delivery Time: 2-4 working days. (Delays may occur due to customs overloads.)

🔗 More Info Here (De Minimis Value) and Here (Harmonized Tariff Schedule)

🇨🇦 Canada (via UPS)

📦 Tracking: Available for all shipments.
📌 Customs & Duties:
⚠️ Orders > $20 – Local taxes apply.

⏳ Estimated Delivery Time: 2-4 working days.

🔗 More Info Here

🇦🇺 Australia (via UPS)

📦 Tracking: Available for all shipments.
📌 Customs & Duties:
✅ Orders ≤ A$1,000 – No duties or taxes applied.

⏳ Estimated Delivery Time: 4-6 working days.

🔗 More Info Here

🇳🇿 New Zealand (via UPS)

📦 Tracking: Available for all shipments.
📌 Customs & Duties:
✅ Orders ≤ NZ$400 – No duties or taxes applied.

⏳ Estimated Delivery Time: 4-6 working days.

🔗 More Info Here

🔎 Stay Updated with Official Sources

Customs regulations and tax policies may change over time. We recommend always checking the official websites of your local customs authorities for the most up-to-date information before placing an order.

For accurate and current details, please refer to:

💡 If in doubt, always refer to your country’s customs office for the latest import regulations.

🔎 Need More Information?

📞 Contact our support team for any clarification regarding customs fees and VAT policies.